North Valley Orthopaedic Medical Group
1230 East St.
Redding, CA
96001
(530) 246-2430
(530) 246-1907 fax

Meet Dr. Nichols
cv, biography, affiliations

About Our Office
staff, procedures,  billing, insurance

Preparing for Your Appointment
what to bring, what to expect 

Office Visit Tips
making your visit more comfortable

Orthopaedic News
articles & links to latest information

Return to our
Home Page

Map to Office with Route Instructions

 

website copyright ©1999-2007 by
Jack C. Nichols, II

design & marketing by Saccomano Associates

 

About Our Office
Meet our staff, learn about our procedures, billing and insurance

Meet our Very Talented Staff

We would like to take this opportunity to introduce our staff so when you come into the office they will be more like friends than strangers.

Cheree
Cheree, Receptionist and Scheduling
Receptionist & Scheduling

Mike
Mike, X-Ray Technician
X-Ray Technician

Linda
Linda, Accounting
Accounting

Pat
Pat, Office Manager
Office Manager

Dr. Nichols
Dr. Nichols

Frequently Asked Questions

Do I need a Referral from another Doctor?

No referral is needed to make an appointment with Dr. Nichols.  Many doctors do refer their patients to Dr. Nichols, but any patient can make their own appointment.

Appointments

All office visits are by appointment.  If you are unable to keep your appointment, please call our office.  We attempt to schedule appointments in such a manner that delays do not occur.  However, occasions do arise when one of our patients has a medical problem that requires immediate attention.  Due to scheduling difficulties we are not able to see other members of your family during your visit, unless you have made previous arrangements with our scheduling secretary.

Office Hours and Map to Office

Prescription Refills

If you need a prescription refill, please call your pharmacy first.  They will take the necessary information from you and call our office for approval.  Your refill request and your medical chart will be given to Dr. Nichols to make a decision regarding the refill.  Our office will then call the pharmacy with Dr. Nichols' decision.  Because the doctor must approve all refills, please have your pharmacy call on Monday or Thursdays.

With this in mind, please do not wait until your medication is completely out before you call your pharmacy.  Prescriptions are not refilled after normal office hours.

Office Fees

Information about fees for routine office visits and surgery can be obtained from the office staff.  Payment for office procedures is due at the time of service; this includes co-pays, co-insurance, and deductibles for your insurance.  Credit cards, checks, or cash are accepted.  If you have questions about your bill, please let us know.

Surgery Fees

Charges for surgery and hospital visits will be billed to your insurance company for you.  Coverage of policies vary greatly, and you should understand that you are responsible for any amount not covered by your insurance company.

Medicare

Dr. Nichols is a participating provider.  We bill Medicare and one supplemental insurance for patients with this coverage.  Your deductible must be met first.

Other Insurance

We will bill your insurance for you.  Dr. Nichols is a member of many preferred provider organizations (PPO's).  Co-pays, co-insurance, and deductibles are due for office fees at the time of service.

Emergencies

All life threatening emergencies are best handled at the hospital emergency room.  In the case of other emergencies, you should call this office and explain the situation.  When the office is closed call the office number (246-2430) and the answering service will connect you with Dr. Nichols or the orthopedic surgeon taking his calls.

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